Resume

Experience & background

Eight-plus years across enterprise IT, Microsoft cloud, automation, and security — from founding NTechFix to owning platforms at scale.

Resume

Experience & background

Experience

2019 — Present

IT Analyst

Eisenhower Center
  • Own and administer Microsoft 365, Entra ID, Intune, Defender, and SharePoint across the organization.
  • Leading the SharePoint migration from legacy shared drives — 90% complete — including redesign, permissions, and adoption.
  • Led the switch to fully managed iOS phones through Intune: supervised enrollment, baselines, and app deployment.
  • Manage 150+ endpoints — deployment, security, standardization, and lifecycle.
  • Deployed Snipe-IT asset management; produce asset, security, and monthly executive reports.
  • Build PowerShell and Python automation for reporting and operations; developing internal AI tooling.
  • Designed onboarding workflows, SOPs, and the IT documentation library.
2015 — 2019

Founder & Technician

NTechFix
  • Provided computer repair and IT support for individuals and small businesses.
  • Diagnostics, hardware repair, malware removal, network setup, and consulting.
  • The original site lives on at ntechfix.com.

Skills

Microsoft Cloud

Microsoft 365Entra ID IntuneDefender SharePointExchange Online

Automation & Scripting

PowerShellPython Graph APIREST APIs Scheduled Workflows

Security

Endpoint ProtectionConditional Access MFABitLocker Access ReviewsSecurity Baselines

Process & Leadership

Technical WritingProject Management Change ManagementBusiness Analysis Vendor & Telecom Mgmt

AI & Emerging

Local LLMsRAG AnythingLLMAI Agents

Education

B.S. — Information Assurance & Cyber Defense

Eastern Michigan University

Certifications

[Certification name]

[Issuer · Year]

Download

Download Resume (PDF)